Terms of Service

Roveck Home Services provides residential and commercial window-cleaning services, including exterior glass cleaning, interior and exterior glass cleaning, screen washing, and track and sill detailing where included in the selected package.

Service availability depends on location, property conditions, accessibility, weather, and the agreed scope of work.

Website prices and estimates are subject to confirmation based on the property and requested services.

Unless otherwise stated in a written estimate:

• Exterior Refresh is priced at $8 per standard window unit.
• Full Clarity is priced at $12 per standard window unit.
• A $65 minimum invoice applies per visit.

These are standard starting prices. Large or specialty windows, unusually difficult access, heavy mineral deposits, construction debris, or other specialized conditions may require a separate quote.

We will communicate any material pricing changes and obtain your approval before proceeding with additional work.

A booking request is not confirmed until Roveck Home Services confirms the appointment.

Customers agree to:

• Provide accurate contact information and property details.
• Ensure we have safe and reasonable access to the agreed service areas.
• Secure pets and notify us of relevant access restrictions or hazards.
• Remove personal belongings that obstruct the windows or work area.
• Disclose known glass damage, defective windows, or other conditions that could affect service.

We may decline or suspend work if conditions are unsafe or access is not reasonably available.

Payment terms will be communicated during booking or in the written estimate. Unless otherwise agreed in writing, payment is due upon completion of the service.

Any additional charges must be disclosed and approved before the additional work is performed.

Customers are responsible for paying the agreed amount for services properly provided, subject to applicable law and any applicable satisfaction or correction policy.

We aim to provide a professional, high-quality cleaning.

If you believe we missed an area or left streaks resulting from our cleaning, please contact us within 48 hours of service and describe the issue. Where reasonably appropriate, we will arrange an inspection or a return visit to correct the affected area without additional labor charges.

This correction policy does not cover permanent glass damage, pre-existing scratches, hard-water etching, damaged seals, or staining that ordinary window cleaning cannot remove.

Nothing in these terms limits any rights or remedies available to you under applicable law.

We may reschedule service due to rain, high winds, lightning, extreme temperatures, unsafe surfaces, or other conditions that could compromise safety or cleaning quality.

If we need to reschedule, we will contact you to arrange another appointment. We will not charge a cancellation fee when we initiate the rescheduling.

We use reasonable care while performing our services. Customers should inform us of fragile windows, loose screens, damaged frames, defective hardware, or other pre-existing conditions before work begins.

We are not responsible for pre-existing damage or defects that we did not cause. Nothing in these terms excludes responsibility for damage or loss caused by our negligence or other conduct where liability cannot legally be excluded.

You agree not to misuse our website, submit knowingly false booking information, interfere with website operations, or attempt unauthorized access to our systems.

Website content, branding, text, and original graphics may not be reproduced for commercial use without permission, except where permitted by law.

To the extent permitted by law, Roveck Home Services will not be liable for indirect or consequential losses arising from website use or service scheduling.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable liability for negligence, fraud, or intentional misconduct.

We may update our services, prices, booking procedures, and these terms from time to time. The version posted on our website will identify its effective date. Changes will not retroactively alter an existing confirmed booking without appropriate notice and agreement where required.

These terms are governed by the laws of the State of Texas, without displacing any mandatory consumer protections that apply to a particular transaction.

For questions about these terms, estimates, or scheduled services, contact: